We are a leading British manufacturer and distributor of a range of world leading site machinery, a division of Morris & Company, a dynamic family business. Our Quality Policy is to create excellence through our products and services, whilst meeting all applicable requirements. The Quality Policy is appropriate to both our strategic direction and the context of our organisation.
The Quality system supports our mission statement:
We work to deliver world-leading products and service as committed, proactive people, placing the customer at the heart of everything we do.
Our Senior Management are responsible for and committed to the Quality Policy, continually improving the Company’s Quality System and maintaining certification to ISO9001:2015. They ensure that there are adequate resources to develop, implement and continually improve the Quality Management System. Effective application of the Quality System will ensure our products and services are enhanced to achieve and maintain high levels of customer satisfaction. It is the responsibility of the Chief Executive Officer to ensure that the commitments of this Policy are incorporated into business activities.
The Company’s overarching Quality objective is to provide goods and services that meet our customers’ requirements. The Quality Policy supports our strategic business objectives and provides a framework for setting Quality Objectives. Quality objectives aim to minimise potential risks to the business and reduce instances of non-conformance. The Quality objectives are monitored via management reporting and then communicated to the wider team as appropriate.
Quality is everyone’s responsibility. Managers communicate Quality procedures and their objectives, to employees at regular intervals. All staff have access to the Quality Manual situated in the Quality Managers area. Communication to employees is carried out during normal day to day allocation of work requirements, specific customer order instructions, whether documented or communicated verbally.
The Quality Policy is available to relevant interested parties of Morris Site Machinery, as appropriate.